Category Archives: Information Technology

The public sector gets serious about customer experience (McKinsey Quarterly)

Customer experience (CX) is getting more important everywhere—including in government. Citizens are accustomed to the experiences offered by companies from Amazon to Zillow and now want the same from governments. In this survey, we look at how the public sector … Continue reading

Posted in Economy, Education, Health, Information Technology, Politics, Social, Uncategorized | Leave a comment

Mark Zuckerberg & Yuval Harari in Conversation

Mark Zuckerberg hosts Yuval Noah Harari for a frank conversation about some big challenges – as part of the Facebook CEO’s 2019 series of public discussions about the future of technology in society. The overarching question they debate is: what … Continue reading

Posted in Economy, Education, Entertainment, Health, Information Technology, Politics, Social | Leave a comment

Short-term pain for long-term gain: The new CEO’s dilemma

New CEOs often hear two conflicting messages: first, get out of the gate quickly because your honeymoon will be short and you need to show results; second, play for the long haul. Can you do both? The answer is yes, … Continue reading

Posted in Economy, Information Technology, Politics, Social | Leave a comment

Why Investment Managers Are Bullish About AI, ML And RPA

Technology analysts envision AI, ML and RPA becoming increasingly interwoven. Together, these technologies have the potential to change investment operations and the ways in which work gets done. Firms stand to benefit from these evolving technologies. The following are some … Continue reading

Posted in Economy, Education, Information Technology | Leave a comment

Artificial Intelligence Brings Out the Worst and the Best in Us

…He said he was “quite worried” about AI’s dark, dystopian possibilities, despite its great potential for good. The better AI becomes at making decisions, the less we’ll need human judgment — and that, he suggested, will threaten the power structure … Continue reading

Posted in Economy, Information Technology, Social | Leave a comment

Microsoft Teams gets inventive new conference call features to make Slack users jealous

…The most impressive new feature is one that will solve whiteboard interactions in meetings with remote participants. Microsoft has developed a way to mask out someone drawing on a physical whiteboard, allowing remote meeting members to still see the physical … Continue reading

Posted in Education, Information Technology | Leave a comment

South Korea to begin 5G mobile network services in March

South Korea is set to become the first country in the world to start commercial operations of fifth-generation (5G) mobile network services in March, its finance minister said on Wednesday (Feb 20), Yonhap news agency reported. Full Article here

Posted in Economy, Information Technology | Leave a comment