Category Archives: Health

The public sector gets serious about customer experience (McKinsey Quarterly)

Customer experience (CX) is getting more important everywhere—including in government. Citizens are accustomed to the experiences offered by companies from Amazon to Zillow and now want the same from governments. In this survey, we look at how the public sector … Continue reading

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Mark Zuckerberg & Yuval Harari in Conversation

Mark Zuckerberg hosts Yuval Noah Harari for a frank conversation about some big challenges – as part of the Facebook CEO’s 2019 series of public discussions about the future of technology in society. The overarching question they debate is: what … Continue reading

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Corporate Christmas cards under threat from new EU data protection rules

Corporate Christmas cards are under threat because new EU data protection rules mean that companies need permission to send seasonal greetings via email… The Institute for Chartered Accountants in England and Wales has told its members that the cards can … Continue reading

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In memory of Paul Allen – His quote on January 1977

“I expect the personal computer to become the kind of thing that people carry with them, a companion that takes notes, does accounting, gives reminders, handles a thousand personal tasks.” PAUL ALLEN, JANUARY 1977

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In memory of Paul Allen with his own words

The event that started everything for us business-wise was when I found an article in a 1971 electronics magazine about Intel’s 4004 chip, which was the world’s first microprocessor… This was before Bill and l, ever started Microsoft. We had … Continue reading

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WEF: These US tech giants have the most AI-related patents

Artificial Intelligence is transforming the way we live, and the tech giants are racing to stay ahead of the curve. “The coming era will be looked back upon as the ‘AI era,’ when AI became the defining competitive advantage for … Continue reading

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Gartner Blog Network: Data Center is Dead

Infrastructure and operations (I&O) leaders today face a daunting challenge. The IT they have known for decades is changing — radically. IT’s primary function will be to enable the business to be more agile, to enter new markets more quickly, … Continue reading

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